This role sits within a collaborative communications and engagement team and is ideal for someone who enjoys working at the intersection of data, technology and business operations. You'll play a key role in ensuring information is accurate, accessible and meaningful, while helping drive continuous improvements across website functionality, data quality and reporting processes.
This is a hands-on role that combines website administration, data management, stakeholder engagement, testing, governance and process improvement.
About the Role:
- Managing website administration activities and coordinating enhancements with external service providers
- Supporting website testing, deployment activities and issue resolution
- Maintaining complex Excel-based datasets and ensuring data accuracy and integrity
- Managing data uploads, validation processes and quality assurance activities
- Supporting data visualisation, reporting and analytics initiatives
- Identifying opportunities to improve data processes and operational efficiency
- Liaising with technical and non-technical stakeholders to deliver practical solutions
- Assisting with governance activities, documentation and user guidance materials
- Supporting ongoing platform improvements, user experience enhancements and digital initiatives
- NV1 Security Clearance (minimum requirement)
- Advanced Excel skills, including formulas, data validation, data integration and pivot tables
- Experience supporting websites, digital platforms or content management systems such as GovCMS, WordPress or similar
- Strong data management, reporting and analytical capabilities
- Experience using Power BI, Tableau or similar visualisation tools
- Excellent stakeholder engagement and communication skills
- The ability to work independently, manage competing priorities and deliver high-quality outcomes
- Strong problem-solving skills with a focus on continuous improvement
- MUST be an Australian CITIZEN.
- Jira or Azure DevOps experience
- Knowledge of XML and HTML
- Experience working in Agile environments
- Experience developing user guides, training materials or process documentation
- Exposure to information management, governance or public sector reporting environments
- Work on a nationally visible digital platform
- Broad and varied role combining digital, data and stakeholder engagement
- Collaborative and supportive team environment
- Opportunity to contribute to meaningful public outcomes
- Exposure to senior stakeholders and strategic initiatives
- Long-term contract opportunity within a high-performing environment
For more information about this role, contact Rennel Richardson at rrichardson@onqrecruitment.com.au
